{"id":1030,"date":"2026-11-11T11:05:41","date_gmt":"2026-11-11T08:05:41","guid":{"rendered":"https:\/\/canturkceviri.com\/distance-service-contract\/"},"modified":"2026-11-12T13:08:31","modified_gmt":"2026-11-12T10:08:31","slug":"distance-service-contract","status":"publish","type":"page","link":"https:\/\/canturkceviri.com\/en\/distance-service-contract\/","title":{"rendered":"Distance Service Contract"},"content":{"rendered":"

This translation is provided for information. The legally binding text is the Turkish version.<\/em><\/p>\n

Last updated \u2014 10 November 2026<\/p>\n

1. Provider<\/h2>\n

Muhammet Mildan \u2014 Cant\u00fcrk G\u00f6\u00e7 ve E\u011fitim Dan\u0131\u015fmanl\u0131k Terc\u00fcme Hizmetleri (Cant\u00fcrk Lingua)<\/p>\n

Address \u2014 Mesihpa\u015fa Mahallesi, Mesihpa\u015fa Caddesi No. 1, Erseven \u0130\u015f Merkezi, Floor 1, Unit 12, 34130 Fatih \/ Istanbul<\/p>\n

Phone \u2014 +90 535 934 50 84<\/p>\n

E-mail \u2014 ceviri@canturkceviri.com<\/p>\n

Website \u2014 https:\/\/canturkceviri.com\/<\/p>\n

Tax office \u2014 Beyaz\u0131t<\/p>\n

Tax number \u2014 6210614707<\/p>\n

2. Consumer and order<\/h2>\n
    \n
  • Consumer name and surname \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
  • Address \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
  • E-mail and phone \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
  • Order number and contract date \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n<\/ul>\n

    This contract is for consumer transactions. For orders placed for commercial or professional purposes, the applicable law and the agreed commercial terms are assessed separately.<\/p>\n

    3. Subject and scope<\/h2>\n

    The subject of the contract is the remote provision of the translation service and selected additional services set out in the order summary below.<\/p>\n

    [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/p>\n

    The summary clearly shows the source and target language, document type, page\/character\/item count, sworn translation, notarisation, translation of the apostille, other selected services and the delivery method. Translating an apostilled document and obtaining an apostille are separate services. Obtaining an apostille is included only if expressly agreed in the order.<\/p>\n

    4. Price and payment<\/h2>\n
      \n
    • Translation fee \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
    • Notarisation and selected additional services \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
    • Shipping\/delivery \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
    • Total including taxes \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
    • Payment method and due date \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n<\/ul>\n

      Bank transfer (Havale\/EFT) is offered on the website. The bank details for the order are shown on the payment screen. Bank transfer payment is made within 2 business days of the order acceptance notice. If payment is not received in time, the consumer is reminded by e-mail. If payment is still not made within 2 business days after the reminder, the order is cancelled, a cancellation notice is sent to the consumer and no fee is charged. Orders with an uploaded receipt are not cancelled before the payment is checked. A bank receipt alone does not show that the payment has reached the provider; the payment is matched. No paid extra service or price change is applied without the consumer’s express consent. If the price must change after reviewing the document, a new quote is sent and approval awaited.<\/p>\n

      5. Conclusion of the contract and start of the service<\/h2>\n

      Uploading a document and viewing the price is a preliminary assessment. The contract is concluded when the consumer, having seen the order summary, the total including taxes and the delivery time, confirms the order with the \u201cPlace order with obligation to pay\u201d button and the order acceptance notice reaches them. For quote orders, the contract is concluded by the same confirmation on the quote’s payment page and receipt of the acceptance notice. The withdrawal period runs from the conclusion of the contract.<\/p>\n

      Conditions and date of start of the service \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/p>\n

      If the consumer wants the service to start before the 14-day withdrawal period ends, separate consent to early performance is obtained. The time of consent, the text version and the moment the service actually starts are recorded. Without consent, early performance does not take place.<\/p>\n

      6. Delivery and performance<\/h2>\n
        \n
      • Committed delivery time \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
      • Digital delivery \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
      • Physical delivery \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n
      • Technical requirements \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em><\/li>\n<\/ul>\n

        For standard 1\u20133 page translations in a common language pair, digital delivery is within 2 hours during working hours after the start conditions are met. Working hours are Monday\u2013Friday 09:00\u201319:00 and Saturday 09:00\u201316:00; for orders completed outside these hours, the time starts at the next working hour. For long, technical or rare-language documents, the time is given in writing before translation starts. For notarisation, 1\u20132 business days are targeted once the translation and the required originals are ready; the exact time is confirmed with the notary. The physical copy is handed to the courier within 1 business day after the translation and selected notarisation are complete; estimated delivery within T\u00fcrkiye is 1\u20133 business days. Times and prices for international shipping and urgent service are agreed separately. Business days are Monday to Friday, excluding public holidays.<\/p>\n

        Start conditions such as a legible source document and delivery of required originals are explained before ordering. Times for preparing the digital file and delivering the physical copy are shown separately. In case of delay or an obstacle to performance, the consumer is informed and a solution is provided within their legal rights.<\/p>\n

        The scope of the translation and the verified format\/approval requirements of the institution where it will be submitted are stated in the order. Decisions of public authorities are outside the provider’s control. The provider remains liable for the promised qualities and for defective service.<\/p>\n

        7. Withdrawal<\/h2>\n

        The consumer may withdraw from the service contract within 14 days of its conclusion without giving reasons and without penalty. Notice may be sent by e-mail to ceviri@canturkceviri.com or in writing to the provider’s address. A clear statement of withdrawal is sufficient.<\/p>\n

        Under Art. 15\/1-h of the Distance Contracts Regulation, the right of withdrawal does not apply to services whose performance has started with the consumer’s consent before the withdrawal period ends. The exception applies only when separate consent and actual start of performance occur in the specific order. Not every translation order automatically falls under the exception. Separate items genuinely performed or delivered instantly in electronic form and orders combining goods and services are assessed under the relevant special rules.<\/p>\n

        8. Refunds, defects and complaints<\/h2>\n

        In case of valid withdrawal, payments received are refunded within 14 days of receipt of the withdrawal notice, by a method suited to the payment instrument, at no cost to the consumer and in one payment. For orders that also include delivery of goods, the relevant delivery and return rules apply.<\/p>\n

        In case of defective service, the consumer’s rights to have the service performed again, to free correction of the resulting work, to a price reduction in proportion to the defect or to withdraw from the contract apply under the law. The ordinary correction process does not remove the consumer’s legal rights. If performance becomes impossible, the notification and refund obligations in the legislation apply.<\/p>\n

        9. Documents and personal data<\/h2>\n

        The consumer provides the necessary and accurate documents for translation. The provider limits access to the task and processes personal data according to the KVKK privacy notice. The privacy notice is presented separately from acceptance of the contract.<\/p>\n

        10. Disputes<\/h2>\n

        The consumer may apply to consumer arbitration committees or consumer courts within the monetary limits and jurisdiction rules set by law. For disputes subject to mandatory pre-trial mediation, that procedure applies. No exclusive jurisdiction clause restricting the consumer’s legal options applies.<\/p>\n

        11. Records and copy<\/h2>\n

        The pre-contract information, the order summary and the completed copy of the contract for the consumer are sent on a durable medium such as e-mail. Contract version \u2014 [specific to each order \u2014 shown in your order summary and the copy e-mailed to you]<\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"

        This translation is provided for information. The legally binding text is the Turkish version. Last updated \u2014 10 November 2026 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1030","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/pages\/1030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/comments?post=1030"}],"version-history":[{"count":1,"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/pages\/1030\/revisions"}],"predecessor-version":[{"id":1064,"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/pages\/1030\/revisions\/1064"}],"wp:attachment":[{"href":"https:\/\/canturkceviri.com\/en\/wp-json\/wp\/v2\/media?parent=1030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}